People Power

Management at the newly opened St. John Health Plaza Café credit their “dream team” staff with the success they've termed “beyond our expectations.” A sense of ownership sets this staff apart, the leadership agrees. The café, in St. John Medical Center, Tulsa, OK, which was closed for eight months last year during remodeling, opened in January. During those eight months, the café staff filled in at other foodservice operations on the medical campus, but also spent time developing a strong sense of ownership of the new café, says Miriam Young, chef leader. “Every afternoon during the remodeling, we ...

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