Self-Op vs. Contract: What's Right For Your Campus?

One of the most frequently probed questions in the higher education market for foodservice is whether or not dining services operations should be self-operated or contracted out to a management company. This topic generally comes to the forefront when campus administrators are: a) looking for capital to make improvements to dining venues; b) a new administrator with previous experience with a foodservice management company joins the campus community; or 3) when customer dissatisfaction with the current dining management appears to be high. There is no right or wrong answer to this question. Different models work for different campuses.

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