B&I Clients Look to Outsource the Outsourcers

The B&I segment has been continually stressed in recent years as corporate America has restructured, downsized and decentralized. The management companies that dominate B&I recently have also faced a new challenge: corporate clients that are melding management of their foodservice contracts with those of other outsourced facility operations. In doing so, many have turned to real estate management companies to oversee “bundled” contract services. In effect, this has created a new kind of middleman, sometimes referred to as a “managing agent.” For additional insights into this trend, we interviewed ...

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